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Trouble logging in?

Tips on how to fix errors when logging into the Calven app

Received an error during login about “Missing state”?

This occurs on occasion, particularly if you have been requested to complete a SSO (Single Sign-On) approval push notification.   


You can fix this in 2 easy steps:

  1. Simply tap the arrow to re-try the authentication. 

  2. As you have just completed the authentication process, you will not be prompted to enter your password again. At this point, your authentication will be successful.

How do I log in?

Use your usual company log-in.  

  1. Enter your work email address in the Email field

  2. You may then be taken to your SSO (Single Sign-On) screen where you can confirm your username and enter your password.
    • If you are prompted, send a Push Notification and Approve. 

    • You will then be returned to the Calven app.



Still unable to resolve the login issue?

Raise a ticket with your company's IT Department, or alternatively contact support@calven.com