|
Type |
Frequency |
Description |
Example |
|---|---|---|---|
|
Day-before Reminder |
Daily at same time |
This notification will trigger when a user’s working location is set to Office for the following day (or on a Friday for the following Monday). Core function is to remind the user of their plan, and encourage them to update if required. |
  |
|
Day-before Reminder (waitlist) |
Daily at same time |
This notification will trigger when a user’s working location is set to Office for the following day (or on a Friday for the following Monday), and they are on a wait-list for a desk. |
 |
|
Admin booking notification |
Immediate |
This notification will trigger when an admin has booked a desk or changed the location on behalf of a user. |
 |
|
Cancellation notification |
Immediate |
This notification when an admin cancels a desk booking on behalf of a user. |
 |
Instructions for device settings
Users will need to ensure their mobile device settings allow for Calven notifications to be received.
iPhone
-
Open Settings
-
Select Notifications
-
Select Calven
-
Select the following:
-
Allow Notifications → ON
-
Alerts for Lock Screen, Notification center, Banners → ON
-
Android
-
Open Settings and scroll down to click on Notifications.
-
Click to view more apps and find Calven in the list
-
Ensure that the toggle is switched ON for Calven
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More Information
Contact your IT department / internal Calven Champion or (support@calven.com) for more information about Mobile Notifications.